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Privacy Policy
Last updated: October 20, 2026
Tall Order Design LLC (“Tall Order,” “we,” “us,” or “our”) operates tallorderdesign.com. We respect your privacy and are committed to being transparent about how personal information is collected, used, and shared when you visit our website or purchase our products.
1. INFORMATION WE COLLECT
When you interact with our website, we may collect:
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Contact information, including your name, email address, phone number, and shipping or billing address.
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Order information, including products purchased, selected finishes, transaction details, and order history.
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Payment-related information processed securely by our payment service providers. Tall Order does not directly store complete payment card numbers.
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Information you voluntarily provide when contacting us or joining our waitlist.
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Technical information, such as device type, browser information, IP address, cookies, and website usage data collected through Wix and related services.
2. HOW WE USE YOUR INFORMATION
We use personal information to:
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Process and fulfill orders.
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Arrange manufacturing and shipping.
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Send order confirmations, shipping updates, and other transactional communications.
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Respond to questions, provide customer support, and resolve order issues.
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Maintain and improve our website and services.
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Detect fraud, protect our business, and comply with legal obligations.
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Manage waitlist requests and provide relevant updates to people who have requested them.
We do not currently operate a general promotional email subscription program.
3. HOW WE SHARE INFORMATION
We share personal information only when reasonably necessary to operate our business, including with:
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Wix, which hosts our website and supports our online store.
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Payment processing providers that securely handle transactions.
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Manufacturing and fulfillment partners, including SendCutSend, when necessary to produce and ship orders.
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Shipping carriers and related delivery services.
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Professional advisers, service providers, or government authorities when legally required or otherwise permitted by law.
We do not sell personal information for money.
4. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to support essential functions, including shopping carts, checkout, security, and website performance.
Wix and its integrated services may also collect certain technical and usage information.
You can manage cookies through your browser settings and, where available, our website's cookie preferences.
5. PAYMENT SECURITY
Payments are handled by third-party payment service providers. Tall Order does not directly store full credit or debit card numbers.
Payment providers process information according to their own privacy and security practices.
6. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill orders, provide support, maintain business records, comply with applicable legal requirements, and resolve disputes.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
7. YOUR PRIVACY CHOICES
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
You may also contact us to ask questions about how your information is used or to request removal from our waitlist.
Some information may need to be retained for legal, accounting, security, or legitimate business purposes.
To submit a privacy request, email info.tallorder@gmail.com.
8. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites that we do not operate.
9. CHILDREN'S PRIVACY
Our website and products are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our business practices, technology, or legal requirements.
Updates will be posted on this page with a revised date.
11. CONTACT US
Tall Order Design LLC
Email: info.tallorder@gmail.com
Website: tallorderdesign.com
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